Privacy Policy

1. Information We Collect

We collect information you provide directly (name, email, shipping addresses) and automatically (IP address, browser type, usage events) when you use GloShip.

2. How We Use Your Information

We use collected data to operate the platform, process shipments, send transactional emails, and improve our services. We do not sell your personal data to third parties.

3. Data Sharing

We share data with carriers (USPS, Gori) solely to fulfill shipping requests, and with payment processors to handle wallet top-ups. All partners are contractually bound to protect your data.

4. Data Retention

We retain account data for the lifetime of your account plus 90 days after closure. Shipment records are retained for 7 years to comply with financial regulations.

5. Cookies

We use strictly necessary session cookies for authentication. No third-party tracking cookies are set without your consent.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by emailing support@thegloship.com. Requests are processed within 30 days.

7. Security

All data is encrypted in transit (TLS 1.2+) and at rest. Access to production systems is restricted to authorised personnel only.

8. Contact

Privacy concerns? Email support@thegloship.com.